4.1 Customer Relations and Audits 1
Customer Relations and Audits 1 is part of the TVET Renewable Energy program’s teacher professional development series
Course material and teacher training resources for the Customer Relations and Audits 1 course as part of the TVET Renewable Energy program offering.
This course will introduce learners to determine necessary customer information. To provide customers / clients with information to guide them to energy efficiency and potential solar installations.
Course Outcomes:
- Understand the necessary customer information and to collect it.
- Understand the customers motivation and wants.
- Understand the utility energy usage from collected information.
- Identify financial implications for a PV installation.
Teacher Training Presentations